How do I check on the status of my order?
If you would like to check on the status of your order, simply send your email to us (VIRGOODS@hotmail.com) or just contact with us through our msn/ yahoo message/ ICQ. Then our man will ask all of your questions:)
Why does my order require voice verification?
We use 'cookies' to link your payment with the details of the purchase, and if there is something preventing the cookies from adhering properly the shopping cart can appear empty. If you are placing the order behind a firewall or from work or have special software installed to block cookies, you may experience this problem. If you are having this problem, our live chat representatives are standing by to assist you through the order process.
Why did the delivery person send me a message and then disappear from the game?
Sometimes the stock ordered is spread across several accounts, and we like to consolidate it for the convenience of the client before the final trade takes place. It is also possible that our character has been disconnected, and is attempting to log back into the game. If at anytime you feel unsure about the status of your order, feel free to contact with us to check on the progress of your delivery.