How is delivery accomplished?
After the process for the order and payment sent have been completed, your order will appear in our delivery queue. Our delivery team will log into the appropriate game and contact the character specified on the order form. Some games currency can be mailed in the game, if we have made sure that your information is correct, we will tip your currency through game mail system when you are offline. If we can't make sure your information, we will send an email to confirm your information. For some game should do the trade face to face in game, you should tell us when you can be online, then our team will login into the game and do the trade with you face to face. If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live chat to verify the status of your delivery.
How long does delivery take?
We can usually deliver within 10 to 15 minutes for guild wars golds,not excess 36 hours for other games,if your all information is correct and your paypal is no problem. For something unexpected happen, the time maybe longer. But we promise that the time never excess 36 hours. If you cannot receive your goods after 36 hours since you have made order, we will refund your full money.
For Guild wars golds 10 minutes delivery: I have been waiting in game for a really long time. How do I confirm my order?
If you have placed an order and have been waiting in guild wars for more than 30 minutes, first check your contacting email to see if we have tried to locate you. If your inbox has no email, feel free to log onto our live chat window and speak with one of our customer service representatives to confirm everything has been alright with your order.